FAQs

Your frequently asked questions answered by our product experts. Browse topics on all our product ranges, from infrared heating, controllers, air purifiers and air cooler.

FAQs

Heating Controllers

The heaters that we offer do not come with inbuilt controllers, but we offer a really wide range of separate controllers. We also recommend having a controller alongside your infrared panel for a number of reasons. One of those reasons is that it means that you can really micromanage your heating system. We usually recommend …Continue reading
A few reasons why we offer external controllers is the variety, along with lifespan of both the panel and the controller. Offering external controllers means that you aren’t tied down to the controller that is inbuilt into the panels as more often than not, your panel won’t be compatible with other controllers if it already …Continue reading
A Plug-in Controller: A great option if you’re simply mounting the panel on the wall, and plugging it into an existing socket. A plug-in timer or thermostat offer what they say ‘on the box.’ Whereas our Dual time and temperature controller offers both features combined. The plug-in ‘Boost’ controller is a great addition for like …Continue reading
Yes, we offer a few controller options with WiFi so that you can control your heating from an app on your android or apple phone/ipad. The app will allow you to label each controller as a room so that you can see instantly the current temperature and the target temperature for each room in your …Continue reading

Infrared Heating

In the short answer, yes! There are many different reasons for far infrared being cheaper to run from the controllability, the type of heat they emit, maintenance and general build of the panels. As mentioned above, one main reason for cheaper running costs is the lower wattage of the panels. 98.5% of the electricity that …Continue reading
Far infrared is a form of radiant heat. Radiant heating basically means that rather than taking in the cold air, warming it up and distributing it around the room – you are heating the actual structure of the room, the objects in it and the people The panels consume electricity and convert this straight into …Continue reading
Our panels emit far infrared heat radiation which produces no light.  This means that more energy is focused on producing heat than unnecessary side effects. There are infrared bulbs and heaters which fall under the mid-infrared category which produce a red glowing light when turned on.  However, it is not nearly as efficient and is …Continue reading
Most of the electric heaters that you will see online are convection heaters known as storage heaters or mid infrared glowing heaters. Convection heating work by warming up the cold air in the room and distributing this back out into the space. This means that the heater works hard to warm the air up, especially …Continue reading
Far Infrared is one of the safest forms of heating on the market today for a few different reasons. These include the actual type of heat they emit compared to other forms, the testing that we do to ensure they are as safe as possible and the independent testing that has been conducted as well.  …Continue reading
Near Infrared, sometimes known as “heat lamps” or “quartz heaters”, operate between 780 nm to 1,400 nm and emit temperatures of 1300°C. They produce a lot of heat and deeply penetrate body tissue. Prolonged exposure isn’t recommended and they shouldn’t be used for general heating in the home. Medium Infrared infrared heaters operate between 1,400 …Continue reading
The panels are easy to install no matter the level of installation you require. The heaters can be installed in a few ways. Far infrared heating panels can be mounted onto the wall using four screws (just like a picture frame) and plugged in. What could be easier than that? Alternatively, you can hardwire in …Continue reading
Yes, we offer a 5-20 year warranty period on our product depending on the range and what level of protection you choose which is more than most electrical goods.  Our panels are high quality, robust and have no moving parts. They are heat point tested at various places on the panel before release from the …Continue reading
As with any heater, Far Infrared panels have a surface temperature. However, due to the build quality of these heaters, the insulation ensures that the surface temperature of the panels reaches no higher than 70 – 90°C at the most. If you were to place your hand against the front of the panel, you would …Continue reading
We recommend that in any 24 hour period, the panels are permitted a 10 minute break. This helps to preserve the heating element within, ensuring that it continues to work to the best of its ability.  We do recommend using a controller alongside the heaters which would mean that the heaters would not need to …Continue reading
A popular concern with Far Infrared technology is whether it is detrimental to a person’s health to be in close proximity to it or use it for extended periods of time. Oftentimes, customers confuse Far Infrared heaters with Mid Infrared or Near Infrared. Mid Infrared is most commonly found outside pubs and in smoking areas. …Continue reading
From our website you may have seen already that we offer a selection of different infrared panels, including white panels, picture panels, glass panels and mirror panels. However if there isn’t an image from our pre-printed, readily available picture panels that grabs your interest, or you would like your own image then Custom Printing is for …Continue reading
Yes, all of the panels with a frame are able to be free standing. We know that wall space can be sometimes limited and some people also prefer to have there panels portable so that they can move them around the house with them. It is also great for using under desks and workshop benches …Continue reading
Many people have been asking us, ‘why go for far-infrared?’ and ‘are infrared heaters the ones with the red glowing tube on the inside?’. Infrared heating is made up of 3 different types: Near Infrared – often found in hospitals for medicinal practices. Operates at a very high temperature and offers a bright glowing light. …Continue reading
All the panels we offer have been manufactured to CE standards. In fact, nearly all our panels are now built to German TUV standards, which is the highest standard of safety and good build quality. Our panels comply with comply with the German TUV (SUD) standard and we have a rigorous testing process to ensure …Continue reading
The market for infrared panels is growing fast and it is becoming more and more difficult to find decent products at a decent price. Warm4less have been trading for a number of years and over those years we have seen a lot of new companies selling infrared panels. From experience we know a good infrared …Continue reading
Far infrared is one of the most economical forms of heating on the market today. The conversion rate of electricity to heat is 98.5% so for every unit of electricity you use you get almost all of that back into heating. Most other forms of heating operate at around 50% efficiency, with some convection heaters …Continue reading
The materials we use, specifically the carbon crystal element on the inside is rated to last around 100,000 hours. This equates to anywhere from 30 – 60 years of use, depending on how the heater is used. All of the materials used are made to last as long as possible, even down to the coating …Continue reading
Far Infrared heaters work on the same principle as the rays from the sun. Rather than aiming to heat the air as with convection heat, Far Infrared rays instead bounce off surfaces, warming whatever they touch such as walls, floors, furniture, or people.  Inside the heaters there is a Carbon Crystal nano-technology element which when …Continue reading
To create the Far Infrared rays which are emitted, the Carbon Crystal component must receive a charge of electrical energy. This electrical energy then causes something called the Brownian Motion which causes the atomic molecules to rub against one another. The friction caused by the carbon particles then creates the Far Infrared rays, which are …Continue reading
Our infrared heaters can be used 24-hours a day, as long as there is at least a 10-minute break at some point in the 24-hour period. This means that they can safely be run through the night to ensure that your home maintains a consistent temperature throughout the night. By using a controller alongside the …Continue reading
Many of our heaters come with no form of in-built control further than on/off at the plug but this is because in our experience over the years, we have found in-built controllers to be inaccurate due to them being located so close to the heating element.Continue reading

Installation

The panels are easy to install no matter the level of installation you require. The heaters can be installed in a few ways. Far infrared heating panels can be mounted onto the wall using four screws (just like a picture frame) and plugged in. What could be easier than that? Alternatively, you can hardwire in …Continue reading
Yes, we offer a 5-20 year warranty period on our product depending on the range and what level of protection you choose which is more than most electrical goods.  Our panels are high quality, robust and have no moving parts. They are heat point tested at various places on the panel before release from the …Continue reading
Yes, all of the panels with a frame are able to be free standing. We know that wall space can be sometimes limited and some people also prefer to have there panels portable so that they can move them around the house with them. It is also great for using under desks and workshop benches …Continue reading
All the panels we offer have been manufactured to CE standards. In fact, nearly all our panels are now built to German TUV standards, which is the highest standard of safety and good build quality. Our panels comply with comply with the German TUV (SUD) standard and we have a rigorous testing process to ensure …Continue reading
The materials we use, specifically the carbon crystal element on the inside is rated to last around 100,000 hours. This equates to anywhere from 30 – 60 years of use, depending on how the heater is used. All of the materials used are made to last as long as possible, even down to the coating …Continue reading

Orders & Delivery

Yes, we offer a 5-20 year warranty period on our product depending on the range and what level of protection you choose which is more than most electrical goods.  Our panels are high quality, robust and have no moving parts. They are heat point tested at various places on the panel before release from the …Continue reading
If the items/s purchased have been damaged in transit, appear to have a manufacturing defect, or you simply wish to return the items, the purchaser must follow the instructions provided below: Returns and refunds where there is no fault: Should the purchaser no longer wish to keep the item, and would like to return it …Continue reading
We’ve always prided ourselves on offering the most competitive prices, with the best level of service. From our panels to our purifiers, you’ll always find the best value for money, for the quality of product available on the market. For bulk discounts please contact office@warm4less.com or call on 01205 821 796 to discuss your requirements …Continue reading
Privacy policy – we don’t store your credit card details. In fact, we have no access to them through our website shopping cart. When we do take credit or debit card details over the phone, the information is directly entered into the payment system and is not recorded or accessible by us. Names and contact …Continue reading
Delivery Procedure: Here at Warm4less, we offer fast and free delivery with our chosen delivery company to UK mainland (In most cases, next working day) within DHL standard delivery areas/regions. Delivery charges may apply if you’re based outside of the UK, or are in a surcharge area (parts of Scotland and the Islands may be …Continue reading
We are able to offer a next delivery service on 95% of orders made before 12pm. Please note this is dependent on the size of the order, stock availability, the content of your order, the delivery location and the courier. We typically ship items out the same day as we receive them and our cut …Continue reading
We ship worldwide! We are able to supply heating anywhere in the world with the exception of the below:  IR (Iran) KP (North Korea) SL (Sierra Leone) Palestinian Territories South Sudan Myanmar Crimea UkraineContinue reading
Here at Warm4less, we offer Fast and Free delivery with our chosen delivery company to UK Mainland (In most cases, next working day) within DHL standard delivery areas/regions. Delivery charges may apply if you’re based outside of the UK or are in a surcharge area (parts of Scotland and the Islands may be affected.) We …Continue reading

Usage

Our panels emit far infrared heat radiation which produces no light.  This means that more energy is focused on producing heat than unnecessary side effects. There are infrared bulbs and heaters which fall under the mid-infrared category which produce a red glowing light when turned on.  However, it is not nearly as efficient and is …Continue reading
As with any heater, Far Infrared panels have a surface temperature. However, due to the build quality of these heaters, the insulation ensures that the surface temperature of the panels reaches no higher than 70 – 90°C at the most. If you were to place your hand against the front of the panel, you would …Continue reading
We recommend that in any 24 hour period, the panels are permitted a 10 minute break. This helps to preserve the heating element within, ensuring that it continues to work to the best of its ability.  We do recommend using a controller alongside the heaters which would mean that the heaters would not need to …Continue reading
A popular concern with Far Infrared technology is whether it is detrimental to a person’s health to be in close proximity to it or use it for extended periods of time. Oftentimes, customers confuse Far Infrared heaters with Mid Infrared or Near Infrared. Mid Infrared is most commonly found outside pubs and in smoking areas. …Continue reading
Far infrared is one of the most economical forms of heating on the market today. The conversion rate of electricity to heat is 98.5% so for every unit of electricity you use you get almost all of that back into heating. Most other forms of heating operate at around 50% efficiency, with some convection heaters …Continue reading
Our infrared heaters can be used 24-hours a day, as long as there is at least a 10-minute break at some point in the 24-hour period. This means that they can safely be run through the night to ensure that your home maintains a consistent temperature throughout the night. By using a controller alongside the …Continue reading
Many of our heaters come with no form of in-built control further than on/off at the plug but this is because in our experience over the years, we have found in-built controllers to be inaccurate due to them being located so close to the heating element.Continue reading

Water Heating

What do people want from their hot water system? Ideally, comfort and convenience with fast-flowing hot water on tap that doesn’t cost the earth and is small enough to free up valuable storage space in the home. Heating the hot water for your home typically accounts for around 20% of all energy usage so is …Continue reading
Thermino heat batteries utilise a phase changing material (PCM) to absorb, store and release large amounts of heat when it changes between a liquid and solid state. Heat is absorbed on melting and released on freezing. This process stores up to four times more energy than heating and cooling water using current standard methods. A …Continue reading
A phase changing material (PCM) is a substance that absorbs heat energy when it changes phase, this is known as latent heat. When the material is charged, it changes state to become a solid which then produces the latent heat to warm up your water. When it changes back to a liquid, the temperature lowers …Continue reading
The PCM within a Thermino battery is completely safe and is made from sodium acetate. This is a food grade safe material and Walkers use this to flavour their Salt and Vinegar crisps! Plentigrade P58 is reliable, safe and non-flammable too. Every part of a Thermino battery can be recycled making it an extremely green …Continue reading
As the water is not being stored at a higher temperature and is only being heated when it flows through the pipes, it means that it completely rids the risk of diseases such as Legionnaires.Continue reading
All 4 sizes are 240v and run at 2,800w meaning it can be connected to a normal 13-amp supply.Continue reading
A Thermino heat battery will take between 2-3 hours to heat the PCM within a tank. It can be charged up overnight to make best use of night-time tariffs if you have these or can be powered from a Solar PV (if you go for a PV ready model) array or battery. Standard hot water …Continue reading
The heat battery is highly efficient and heat loss is from 0.48kw per day. In comparison to standard hot water tanks which lose between 1kw to 2.5kw per day, they are considerably more efficient. Their energy efficiency rating class is C.Continue reading
If no hot water is drawn from a charged Thermino battery, it can hold a hot water charge for up to ten days. A client of ours in Orkney has a 210ltr system and experienced a power cut meaning he was unable to recharge his battery. He was able to maintain normal hot water function …Continue reading
Four sizes of tanks are available (dimensions and weights can be found further down) and these include a 70ltr, 150ltr, 210ltr and 300ltr option. If you are unsure on what size would be best for your property, please contact us on customerservices@warm4less.com or on 0300 303 9625 for advice. As a general guide, the more …Continue reading
Sunamp offer a market leading 10-year warranty period on their product which is far higher than the industry standard. There are no moving parts within the heat battery, therefore, much less to go wrong.Continue reading
The hot water temperature is between 45c to 55c. Because hot water is created on request, it does not need to store water at 60c like standard water tanks (to kill legionella and other nasties). This makes the heat battery considerably more energy efficient.Continue reading
The sizes vary depending on which model you go for. The heat batteries come in 4 sizes and the one you go for will depend on the size of your property and how many water outlets you have. You can refer to the product listing to find out which option would work best in your …Continue reading
Yes! We supply PV ready heat batteries so even if you do not currently have a PV system installed and wanted to keep the option open in future (and future proof your hot water system), we have a suitable heat battery. If you already have a PV system, electricity it generates can be diverted to …Continue reading
V40 refers to the volume (in litres) of hot water available at 40c. Model 70: 105 Model 150: 199 Model 210: 301 Model 300: 436 In line with UK Building Regulations, we do advise the installation of a suitable hot water supply tempering valve at the outlet of the appliance, to prevent the risk of …Continue reading
No noise is emitted from the Thermino and it works extremely quietly, you won’t even know it is on!Continue reading
This is possible providing your loft hatch is an adequate size to fit the unit through. As with having a water tank in the loft, the floor it sits on should be reinforced. Can I install it in my outbuilding?Continue reading
Currently, the Thermino heat battery has been tested for 41,000 cycles. This equates to 110 years if you were to charge your heat battery once a day! During this time there has been no degradation of the PCM. The heating element comes with a ten year warranty and the unit is made with high quality …Continue reading
Thermino heat batteries are fast and easy to install. They require no tundish, no high temperature discharge pipework and T&P safety valve to maintain.Continue reading
Yes! A Thermino can be used alongside a gas combi boiler and is ideal for preheating cold water before it goes to the boiler therefore making it much more efficient and significantly cutting down on the amount of gas that would be used. A hot water feed would need to be installed from the Thermino …Continue reading
Yes! Your wet system radiators could be heated vi a Thermino heat battery if needed.Continue reading
Unlike gas boiler systems, your Thermino will not need to be checked on a yearly basis further saving on running costs.Continue reading
Delivery is typically 4-5 working days for in stock items (please contact us to double check). If you require your Thermino to be taken up the stairs, let us know so we can quote separately for a stair lift.Continue reading