Free Delivery Policy

Free Delivery Policy

Delivery Procedure:

Here at Warm4less, we offer fast and free delivery with our chosen delivery company to UK mainland (In most cases, next working day) within DHL standard delivery areas/regions.

Delivery charges may apply if you’re based outside of the UK, or are in a surcharge area (parts of Scotland and the Islands may be affected.)

Please contact us prior to any purchasing items if you’re unsure whether these charges may apply to you.

Delivery to surcharge areas or areas outside UK mainland may take longer than our normal delivery times.

We act on orders within 1 working day of receipt of the order and our last order time for dispatch is 12PM.

Our courier (DHL/TNT) ask for a signature upon delivery by the intended receiver.

The receiver must ONLY sign for the delivery if it appears to be in good condition. If there appears to be damage on the packaging, please sign for as unchecked.

In the event you have signed for the delivery and the item/s in question have been damaged and 24 hours have passed since receiving the delivery, we will be unable to process any returns claim made.

Fulfilment: If the item you ordered isn’t in stock, we will contact you at the earliest available opportunity. We will notify you of the next available estimated delivery date of your product/s. However, if you’re unable to or choose not to wait you are able to cancel your order with no penalties.

Bespoke or made to order items will take longer than our advertised Fast and Free policy.

The receiver agrees that proof of delivery provided by our chosen delivery company is sufficient evidence to prove that goods have been received.