Here at Warm4less, we offer Fast and Free delivery with our chosen delivery company to UK Mainland (In most cases, next working day) within FedEx standard delivery areas/regions.
Delivery charges may apply if you’re based outside of the UK or are in a surcharge area (parts of Scotland and the Islands may be affected.)
Please contact us prior to purchasing any items if you’re unsure whether these charges may apply to you. These charges will be automatically applied at checkout based on your delivery postcode.
Delivery to surcharge areas or areas outside UK mainland may take longer than our normal delivery times.
We act on orders within 1 working day of receipt of the order and our last order time for same day dispatch is 12 o’clock midday.
Our courier, FedEx ask for a signature upon delivery by the intended receiver unless otherwise specified when you place your order, such as leaving the item in a safe place. FedEx will provide you with a timeslot on the morning of your delivery and it is your responsibility to ensure someone as at the delivery address during this time.
The receiver must ONLY sign for the delivery if it appears to be in good condition and they have inspected the items. If there appears to be damage on the packaging or you’re unable to inspect the goods, please sign for as unchecked.
In the event you have signed for the delivery and the item/s in question have been damaged and 24 hours have passed since receiving the delivery, we will be unable to process any returns claim made.
Fulfilment: If the item you ordered isn’t in stock, we will contact you at the earliest available opportunity. We will notify you of the next available estimated delivery date of your product/s. We will also offer you another option of the closest equivalent to your original order. However, if you’re unable to or choose not to wait you are able to cancel your order with no penalties.
Bespoke or made to order items will take longer than our advertised Fast and Free policy and will usually take around 3-4 weeks to complete.
The receiver agrees that proof of delivery provided by our chosen delivery company is sufficient evidence to prove that goods have been received.
Once dispatched, if a customer chooses to, or is not able to accept delivery of their order in the first instance, the goods will be returned to us and the customer will be charged for the redelivery of their items at a percentage of the original order value. This payment will need to be made prior to re-attempting delivery of goods.
We offer international shipping so you can receive your heaters just about anywhere in the world. Please note that this does incur additional delivery charges and international delivery is not covered by our free shipping policy for certain UK regions. Most international shipping of products is subject to VAT and duty charges in your home country, and these are calculated at the time of being processed by customs and will follow as a separate bill.