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FAQ

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Are your infrared panels guaranteed?

Yes. Warm4Less guarantee our panels for 3-5 years under normal usage conditions, over double the normal period for electrical items. Our panels are high quality, robust and have no moving parts. They are heat point tested at various places on the panel before release from the factory and rated at 100,000 hours which can be up to 50 years!

Are infrared panels very hot?

The panels only reach 90 degrees and short time contact won't burn you. However, it's best not to place your hands or other parts of the body on panels when they are on as it can be uncomfortable. They are much gentler than ordinary electric fires. That said, it is advisable and common sense to make sure the panels are securely fixed as you don’t want them falling facedown on potentially combustible material whilst on. Or if you stand them on the floor, make sure the feet are stable and robust we offer feet in our Accessories section in Buy Now. But please note that we don't recommend using feet on panels larger than 600 x 1000. Safety label on front of the panel: Please don’t remove the label as it is required to warn of a hot surface. However, if you insist on doing so, it’s at your own risk. It’s worth noting that removing the label after the panel has been used for a while lessens the chance of damaging the picture surface.

Can the panels be used all the time?

The panels are rated for prolonged use, but we recommend a short break (min 10 minutes) every 12 hours. That will prolong their life. The best way to do this is to use a timer, so you don't have to remember to switch them off for a short while every day. This is more more relevent to comercial users. 

Whilst domestically this is rarely the case. The panels are meant to be used for shorter peroiods of time, for example; a few hours in the morning, a few hours in the afternoon and a couple of hours in the evening. If you do choose to use your panel for long periods of time, that is when it will need a break every 12 hours. 

Can far infrared heaters help with my health?

Yes. infrared panels can help conditions such as asthma, by reducing dust circulation. And you are unlikely to get the dry eyes and chapped lips of conventional heating which tends to dry the air. Infrared heating can help sore muscles and stiff joints, and even hypertension, by helping to stimulate blood flow. The health benefits are not to be underestimated.

Can I have my own picture put on the panels?

Absolutely! 

Either give us a call and we'll take you through the steps, or upload your picture via the 'custom printing' link on the homepage.

Pictures need to be at least 3mb in size, to ensure a high quality print. In additon, if one's looking to print onto a slimline panel for example then ideally choose an image whch marries up with the profile. At Warm4less we're able to crop, edit and border the image to fit.

Once the image is printed, we will send you an image of the finished product. Here you have the opportunity to accep/reject the goods prior to delviery. Being a bespoke product, unless there is an electrical, mechanical or delivery issue the customer does no have the ability to return the goods as part of the normal 14-day money back guarantee policy. 

Returns and refunds policy

On receiving your Warm4less product, if there is any fault please let us know and we will offer a no quibble replacement or refund. For full terms and conditions concerned returns and refunds, please view our Returns section.

What our customers say about us

Perfect Service. Perfect Product.

Saw their 2.4kW bar heater at Ecobuild. The looks of it are perfect even though it's used in a garage. Purchased on the spot and delivered to me two days later. Perfect service with no problems. Easy to install and very flexible to use with multiple... read more

Gavin Mackenzie

Top Class Customer Support

Really love our heating panels. We have a large one ceiling mounted above the treatment couch in our complimentary therapy clinic, and a smaller picture heater in the waiting area. All our clients love the heat generated, and it gives the clinic an e... read more

Beach Tree Clinic - Jean Senior

Brilliant and Well Beyond Expectations

Trying Warm4less Far IR Heating was the best decision I have made for ages. We are currently renting a property. Its heating system is over 50 years old and terrible. I also have an outside office building that I heat with a 3kw fan convector. I want... read more

Andrew (Dorset)

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